Question 1

How are the remedies made?

Accepted Answer

We use the Hahnemann and Korsakovian methods of dilution and succussion. For CM, DM, MM potency series, we use the Swann method. We do not use a radionic machine. We obtain source material from reputable providers from around the world. Tissue salts are created in a base of sucrose powder by trituration original method.

Question 2

Why do I need to become a member?

Accepted Answer

We are a private Health Association dispensing to Holistic Practitioners and their Clients.

Question 3

What is a private Health Association?

Accepted Answer

A private health association is a membership-based organization that provides wellness programs, wellness services, products and educational content to its members. Operated as an unincorporated association, it exists for the benefit of its members, who agree to its rules and bylaws. For example, Holistic Works is a project of the Integrative Holistic Wellness Private Ministerial Association, a private health association dedicated to helping individuals reconnect with natural living and natural laws. Guided by principles such as Vital Force Vitality, the Laws of Nature, and Nature’s God, all services, educational content, and products are offered exclusively within the membership framework. Private health associations like this operate under the protections of the First and Fourteenth Amendments to the U.S. Constitution, similar to other membership-based organizations such as social clubs or professional associations.

Question 4

How do I become a member?

Accepted Answer

Membership is automatic and free of charge for everyone who would like to place an order with us, create an account with us, use our private consultation services, or read our website's educational content under our terms and conditions. Alternatively, you can buy a lifetime membership.

Question 5

Do you accept returns?

Accepted Answer

All remedies are custom-made to order and are therefore non-returnable. If an error is made when placing your order and the package has already shipped, we cannot send a replacement remedy free of charge. If the shipping address is entered incorrectly, we cannot re-ship the order at no cost. If the wrong potency is selected, we cannot provide the correct potency free of charge. Please double-check your order details before completing your purchase to ensure accuracy.

Question 6

How long does it take to process and ship an order?

Accepted Answer

Small orders typically take 2–5 business days to process, plus shipping time. Larger orders usually require 5–7 business days for processing, plus shipping time.

Question 7

Do you allow local pickup?

Accepted Answer

No. All orders are shipped. Our association operates exclusively through online ordering and shipment and does not offer in-person pickups or appointments.

Question 8

Can I call or text about my order?

Accepted Answer

No. We do not provide phone or text communication. All communication occurs through the contact method listed on the website.

Question 9

Do you offer discounts or loyalty programs?

Accepted Answer

No. All remedies are individually prepared and made to order, so we do not offer discounts, coupon codes, or loyalty programs.

Question 10

Can I cancel or change my order?

Accepted Answer

Because preparations are made to order, once preparation begins orders cannot be modified or canceled.

Question 11

Do you ship internationally?

Accepted Answer

Yes, we offer standard international shipping only to many countries. For full details about eligible countries, shipping times, and instructions, please visit our International Ordering Information page .

Question 12

Can I insure my package?

Accepted Answer

Yes. Package insurance can be added upon request. If you would like your shipment insured, please contact us before placing your order so the additional insurance cost can be included. If insurance is not requested, the association is not responsible for packages that are lost, stolen, or damaged during transit.

Question 13

Can I choose a faster shipping method or upgrade shipping?

Accepted Answer

Standard international shipping is the default and most cost-effective option. All standard shipments include tracking; however, in some countries tracking may only be visible for part of the journey, and final delivery updates may not always appear. If you would like expedited shipping, it can be arranged upon request for an additional cost. Please contact us before placing your order to confirm availability and pricing.

Question 14

What happens if my package is lost?

Accepted Answer

Domestic (U.S.) Orders: USPS provides up to $100 insurance automatically for domestic shipments. If your package is lost, the buyer is responsible for filing a claim with USPS. International Orders: We are not responsible for lost or delayed international shipments. Buyers may request shipping insurance at the time of order, but any claims must be filed with the shipping carrier. Please ensure your shipping address is correct when placing your order, as we cannot be responsible for packages sent to the wrong address.

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